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WhiteSparrow Labs
Improve
Public Sector Productivity
Let's start with Cities and Regional Governments
Explore Capability 5:15
Capability 5:15 Goals
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Derive 5-fold improvement in how your organization conceives, plans, funds, executes and assesses the impact of investments in change programs.
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Achieve a minimum 15% productivity improvement in Value Chain Processes annually.
Capability 5:15 Enabling Processes
Relentlessly focus on improving the Lived Experiences of your staff and customers with current products, services, systems, policies, and procedures.
5:15 Processes
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Engage stakeholders and learn from their Lived Experiences
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Define pipelines of opportunities
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Define roadmap and business case for targeted opportunities
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Implement change projects & create conditions for results to materialize
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Assess impact
Monitor and Steer Progress
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Leading Indicators: Health of the Capability
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Lagging Indicators: Productivity Improvement in Value Chain processes
Capability 5:15 Enabling Technology
Stakeholder Forum - Software as a Service
Technology Benefits
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AI Assist Agents cut Project Teams’ workload by 50%, enabling them to focus their time on more value-add tasks.
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Overcome the Business Requirement conundrum by integrating the Lived Experiences of both staff and customers at inception and post-change
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Real-time dashboard with both leading and lagging indicators
Capability 5:15 Enabling Roles and Skills
Three Key Roles and One Vision – Results matter, how results are achieved matter even more.
Roles Supporting Capability 5:15
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Product/Service Custodian: This role ensures the service is ready to meet the 15% improvement challenge
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System Architect: This role ensures there is a technically and financially viable roadmap to achieve 15% improvement
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Project Manager: This role ensures that the scoped change is created on time and on budget, and that the resulting culture is ready to deliver the expected results.
